1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and pmjili Casino ("pmjili", "we", "us", "our"), a Philippine-registered online gaming operator licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). By accessing our website at pmjili.cam, registering an account, depositing funds, or participating in any gaming activities, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree to these Terms, you must immediately cease using pmjili services and refrain from creating an account or placing any bets. Continued use of our platform constitutes acceptance of these Terms and any subsequent modifications as posted on our website.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be at least twenty-one (21) years of age to register for and use pmjili services. This age restriction is mandated by PAGCOR regulations and enforced in strict compliance with Philippine gambling laws. By registering, you warrant that you meet this minimum age requirement. pmjili reserves the right to request proof of age at any time, including valid government-issued identification. Failure to provide satisfactory age verification will result in account suspension and forfeiture of all funds and winnings.
2.2 Geographic Restrictions
pmjili services are available exclusively to residents of the Philippines who are physically located within Philippine territory at the time of registration and gameplay. Our services are not offered to residents of jurisdictions where online gambling is prohibited by law. You represent and warrant that you are accessing pmjili from a permissible location and that your use of our services does not violate any applicable local, provincial, national, or international laws.
2.3 Account Registration Requirements
To register for a pmjili account, you must provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. All information provided during registration must be truthful and verifiable. You agree to update your account information promptly if any details change.
2.4 One Account Per Person
Each individual is permitted to maintain only one (1) pmjili account. Opening multiple accounts, whether under your own name or using false identities, is strictly prohibited and constitutes a material breach of these Terms. pmjili employs advanced fraud detection systems to identify duplicate accounts. Discovery of multiple accounts will result in closure of all accounts, cancellation of all bets, and forfeiture of all balances and winnings.
2.5 Prohibited Persons
The following individuals are prohibited from registering or using pmjili services: (a) persons under 21 years of age; (b) residents of jurisdictions where online gambling is illegal; (c) employees of pmjili and their immediate family members; (d) employees of PAGCOR; (e) individuals who have been excluded from gambling establishments or who have self-excluded from pmjili or other PAGCOR-licensed operators; (f) persons with outstanding debts to pmjili or related entities.
3. Account Security and Responsibilities
3.1 Login Credentials
Upon registration, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your password with any third party or allow any other person to access your account. pmjili staff will never ask for your password via email, phone, or chat.
3.2 Unauthorized Access
You must notify pmjili immediately if you become aware of any unauthorized use of your account or any security breach. While pmjili employs industry-standard security measures, you acknowledge that you bear ultimate responsibility for all activity occurring under your account. pmjili shall not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your login credentials.
3.3 Account Inactivity
Accounts that remain inactive (no login or gaming activity) for a period of twelve (12) consecutive months may be subject to administrative fees or closure at pmjili's discretion. You will receive notice via registered email prior to any action being taken. Dormant account balances may be forfeited in accordance with applicable Philippine unclaimed property laws.
4. Deposits and Payment Methods
4.1 Accepted Payment Methods
pmjili accepts deposits via GCash, Maya (PayMaya), InstaPay, PesoNet, direct bank transfers to designated Philippine banks (BPI, BDO, Metrobank, UnionBank), and over-the-counter payments at authorized partners including 7-Eleven and Cebuana Lhuillier. All deposits must be made in Philippine Peso (PHP). The minimum deposit amount is Fifty Pesos (₱50.00).
4.2 Own Payment Methods Only
All payment methods used for deposits must be registered in your own legal name and must match the name on your pmjili account. Third-party payments, including deposits made by friends, family members, or business associates, are strictly prohibited. pmjili reserves the right to void all transactions and close accounts funded by third-party payment sources.
4.3 Anti-Money Laundering Compliance
pmjili is committed to preventing money laundering and terrorist financing in compliance with Philippine anti-money laundering laws and PAGCOR regulations. All deposits and withdrawals are subject to verification procedures. pmjili reserves the right to request documentation proving the source of deposited funds. Large or unusual transaction patterns will be monitored and reported to appropriate authorities as required by law.
4.4 Deposit Processing
Deposits made via GCash, Maya, and InstaPay are typically credited to your account within sixty (60) seconds. Bank transfers may take two (2) to four (4) hours depending on bank processing times. Over-the-counter deposits are processed within one (1) to two (2) hours after payment confirmation. pmjili is not responsible for delays caused by third-party payment processors or financial institutions.
5. Withdrawals
5.1 Withdrawal Methods
Withdrawals are processed to the same payment method used for deposit whenever possible. GCash and Maya withdrawals are typically processed within five (5) to ten (10) minutes. Bank transfers are processed within two (2) to four (4) hours during Philippine banking hours (Monday through Friday, 9:00 AM to 5:00 PM, excluding public holidays). Withdrawal requests submitted outside banking hours will be processed on the next business day.
5.2 Withdrawal Limits
The minimum withdrawal amount is One Hundred Pesos (₱100.00). Standard accounts have a daily withdrawal limit of One Hundred Thousand Pesos (₱100,000.00) and a monthly limit of One Million Pesos (₱1,000,000.00). VIP accounts may have higher limits as determined by pmjili management. Withdrawal limits may be adjusted based on account history and verification level.
5.3 Identity Verification
Before processing your first withdrawal, pmjili requires verification of your identity through submission of valid government-issued identification (Philippine Passport, Driver's License, or Philippine National ID) and proof of address (utility bill or bank statement dated within the last three months). Additional documentation may be requested for withdrawals exceeding certain thresholds or when fraud prevention measures are triggered.
5.4 Wagering Requirements
All deposits must be wagered at least one (1) time before withdrawal to comply with anti-money laundering regulations. Deposits used in conjunction with bonuses are subject to specific wagering requirements as outlined in the applicable bonus terms. Attempting to withdraw funds without meeting minimum wagering requirements may result in withdrawal denial and account review.
5.5 Withdrawal Delays and Denials
pmjili reserves the right to delay or deny withdrawal requests in cases of suspected fraud, bonus abuse, violation of Terms and Conditions, incomplete identity verification, or ongoing investigations. You will be notified of any delays via registered email. Unjustified withdrawals held for more than thirty (30) days will be released unless legal proceedings are initiated.
6. Bonuses and Promotions
6.1 General Bonus Terms
All bonuses, free spins, cashback offers, and promotional credits offered by pmjili are subject to specific terms and conditions that will be clearly stated at the time of the offer. Bonus terms include wagering requirements (typically 20x to 50x the bonus amount), eligible games, maximum bet limits while bonus is active, expiration periods, and withdrawal restrictions. By accepting any bonus, you agree to abide by all applicable bonus terms.
6.2 Wagering Requirements
Unless otherwise stated, all bonuses must be wagered a specified number of times (the "wagering requirement") before any winnings derived from the bonus can be withdrawn. Different games contribute different percentages toward wagering requirements: slots typically contribute 100%, table games may contribute 10-20%, and live dealer games may contribute 5-10%. Games excluded from bonus wagering will be clearly indicated in the bonus terms.
6.3 Bonus Abuse
Bonus abuse is strictly prohibited and includes but is not limited to: creating multiple accounts to claim bonuses repeatedly, colluding with other players, employing betting strategies designed solely to fulfill wagering requirements with minimal risk, and any other activity deemed by pmjili to be exploitation of promotional offers. Detection of bonus abuse will result in immediate forfeiture of all bonuses, cancellation of associated winnings, and account closure.
6.4 Right to Modify or Cancel Promotions
pmjili reserves the right to mod
ify, suspend, or cancel any promotion or bonus offer at any time without prior notice. Decisions regarding bonus eligibility and compliance are made at pmjili's sole discretion and are final.
7. Gameplay and Betting Rules
7.1 Game Fairness
All games offered by pmjili use certified Random Number Generators (RNGs) or live dealer systems that have been independently audited for fairness. Game outcomes are determined by chance and cannot be manipulated by pmjili or any third party. Return to Player (RTP) percentages and game rules are available within each game's information section.
7.2 Betting Limits
Each game has minimum and maximum betting limits clearly displayed. pmjili reserves the right to adjust betting limits at any time. Players who consistently wager amounts that pmjili deems excessive or indicative of problem gambling may have their betting limits reduced or accounts restricted for responsible gaming purposes.
7.3 Game Malfunctions
In the event of a game malfunction, system error, or technical failure that affects game outcomes, all affected bets will be void and refunded. pmjili is not liable for losses resulting from technical issues beyond our control, including but not limited to internet connectivity problems, device failures, or third-party software errors. Players are advised to report any suspected malfunctions immediately via customer support.
7.4 Disconnections
If you experience a disconnection during active gameplay, your game session will be maintained for a period of up to twenty-four (24) hours. You may reconnect and resume gameplay within this period. For live dealer games, disconnected hands will be played according to standard casino rules in your absence. Any funds wagered prior to disconnection remain at stake.
8. Prohibited Activities
8.1 Fraudulent Activity
The following activities are strictly prohibited and constitute material breach of these Terms: (a) using stolen or fraudulent payment methods; (b) chargebacks or payment reversals without legitimate cause; (c) collusion with other players; (d) use of automated betting software, bots, or scripts; (e) exploitation of software vulnerabilities or bugs; (f) providing false information during registration or verification; (g) money laundering or terrorist financing activities.
8.2 Syndicate Play
Coordinated betting or gameplay among multiple accounts, whether operated by the same person or different individuals acting in concert, is prohibited. pmjili employs sophisticated detection systems to identify syndicate activity. Detection of syndicate play will result in closure of all involved accounts and forfeiture of all funds.
8.3 Arbitrage Betting
Arbitrage betting, also known as "arbing," whereby players exploit differences in odds across platforms to guarantee profit regardless of outcome, is prohibited. pmjili reserves the right to void bets identified as part of arbitrage strategies and close accounts engaged in such activity.
9. Account Closure and Suspension
9.1 Player-Initiated Closure
You may request permanent closure of your account at any time by contacting customer support. Account closure is irreversible. All pending bets will be settled according to their outcomes before final closure. Remaining account balances will be returned to you via your registered withdrawal method after deduction of any applicable fees or outstanding obligations.
9.2 pmjili-Initiated Suspension or Closure
pmjili reserves the right to suspend or permanently close any account immediately and without prior notice if we determine, in our sole discretion, that: (a) the account has been used for fraudulent or illegal activity; (b) the Terms and Conditions have been breached; (c) the player is under 21 years of age; (d) the player is accessing pmjili from a prohibited jurisdiction; (e) the player has engaged in bonus abuse or other prohibited activities; (f) continuation of the account poses risk to pmjili or other players.
9.3 Consequences of Closure
Upon account closure for breach of Terms, pmjili may: (a) cancel all pending bets; (b) forfeit all bonus balances and associated winnings; (c) retain deposited funds to offset losses or damages caused by the breach; (d) report the matter to relevant authorities including PAGCOR and law enforcement if illegal activity is suspected. Decisions regarding account closures are final and not subject to appeal.
10. Responsible Gaming and Self-Exclusion
10.1 Commitment to Responsible Gaming
pmjili is committed to promoting responsible gaming and preventing problem gambling. We provide tools including deposit limits, loss limits, session time reminders, and self-exclusion options. Players are encouraged to set limits appropriate to their financial circumstances and to recognize warning signs of problem gambling.
10.2 Self-Exclusion
Players may request self-exclusion for periods ranging from twenty-four (24) hours to permanent closure. Self-exclusion requests must be made via customer support and will be implemented within twenty-four (24) hours. During self-exclusion periods, you will not be able to access your account, place bets, or receive promotional communications. Self-exclusion periods cannot be reversed or shortened once implemented.
10.3 Problem Gambling Resources
If you believe you may have a gambling problem, free confidential help is available through the PAGCOR Responsible Gaming Helpline and other Philippine counseling services. Visit our Responsible Gaming page for additional resources and support contact information.
11. Intellectual Property
All content on the pmjili website, including but not limited to text, graphics, logos, images, software, and game content, is the property of pmjili or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any pmjili content without express written permission.
12. Limitation of Liability
To the maximum extent permitted by Philippine law, pmjili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or goodwill. Our total liability to you for all claims arising from your use of pmjili services shall not exceed the amount of funds you deposited into your account during the six (6) months preceding the claim.
13. Dispute Resolution
13.1 Customer Complaints
If you have a complaint or dispute regarding pmjili services, you must first contact our customer support team via live chat or email at [email protected]. We will investigate all complaints thoroughly and respond within seven (7) business days. Most disputes are resolved at this stage.
13.2 Escalation to Management
If you are not satisfied with the initial resolution, you may escalate your complaint to pmjili management by submitting a written complaint detailing the issue and desired resolution. Management will review and respond within fourteen (14) business days.
13.3 PAGCOR Complaints
As a PAGCOR-licensed operator, pmjili is subject to PAGCOR regulatory oversight. If you remain unsatisfied after exhausting pmjili's internal complaint process, you may file a formal complaint with PAGCOR in accordance with their published procedures.
13.4 Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.
14. Amendments to Terms
pmjili reserves the right to modify, amend, or update these Terms and Conditions at any time. Material changes will be notified via email to your registered email address and by prominent notice on our website. Continued use of pmjili services following notification of changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.
15. Privacy and Data Protection
Your use of pmjili services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By accepting these Terms, you also agree to our Privacy Policy. Please review the Privacy Policy for details on data protection practices.
16. Contact Information
For questions, complaints, or clarifications regarding these Terms and Conditions, please contact pmjili customer support:
- Email: [email protected]
- Live Chat: Available 24/7 through your pmjili account
- Customer Support Hours: 24 hours a day, 7 days a week
17. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Bonus Terms, and any game-specific rules, constitute the entire agreement between you and pmjili regarding your use of our services. These Terms supersede all prior agreements, understandings, and representations, whether written or oral.
Acknowledgment of Terms
By registering for and using pmjili Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to these Terms, you must not use our services.